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ACT Case Manager

Chicago, IL

Provide direct services to individuals as specified in their treatment plan.

JOB DUTIES

1.Must be available, as rotation determines, on 24 hour basis, to intervene to crisis needs. Must carry

pager 24 hours daily

2.Must work closely with State Operated Mental Health Facility to plan for services needed for high

rate users referred because they are to be discharged from inpatient care

3.Must work closely with community support treatment team triage

4.Must develop plans to refer, link, and place individuals with community based treatment and other

needed resources

5.Must refer, link, and place individuals with recreation, transportation, financial and medical

entitlement, vocational rehabilitation services, as appropriate and as needed

6.Must coordinate inter- and intra-agency services

7.Must conduct outreach and case findings

8.Must determine eligibility and conduct comprehensive assessment of service needs

9.Must develop the comprehensive master Individual Treatment Plan, with the input of the client

customer and/or family unit

10.Must review Individual Treatment Plan of client customers regularly to assess effectiveness and

need for specific plan elements, again with input of the client customer and/or family unit

11.Must refer, link, and place individual client customers with needed medical health services within the

community

12.Must monitor and evaluate all services provided to individual client customers

13.Must locate appropriate housing facilities as needed

14.Must provide supportive counseling to individual client customers and/or family unit as needed

15.Must provide problem solving assistance to individual client customers and/or family unit as needed

16.Must provide public education on services available and needs of the mentally ill as opportunities

arise and/or as assigned by the Director of Mental Health Case Management

17.Must document all services provided in progress notes and must perform DIS billings of services on

timely basis

18.Performs any other duties as assigned by the Director of Mental Health Case Management

QUALIFICATIONS

Bachelor’s degree in related human services field

Valid Driver’s License and vehicle required to travel

Knowledge of social service and medical needs of psychiatrically disabled persons

Knowledge of available resources to assist them

Knowledge of appropriate record keeping procedures

Sensitivity to multi-cultural differences

Ability to relate well to people of all socioeconomic groups

Knowledge of languages other than English helpful, particularly Spanish

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