Thursday, Friday, and Saturday availability are a MUST
Hours are 9am-5pm
We are looking for a result-driven retail Sales Associate. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. MUST BE KNOWLEDGEABLE ABOUT CBD SPECIFICALLY! You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
· Ensure high levels of customer satisfaction through excellent sales service
· Assess customers' needs and provide assistance and information on product features
· Welcome customers to the store and answer their queries.
“Go the extra mile” to drive sales
· Maintain in-stock and presentable condition assigned areas
· Actively seek out customers in store and ask them questions to
· Determine the best products to suggest.
· Remain knowledgeable on products offered and discuss available options
· Process POS (point of sale) purchases
· Cross sell products
· Handle returns of merchandise
· Team up with co-workers to ensure proper customer service
· Build productive trust relationships with customers
· Comply with inventory control procedures
Qualifications:
Proven work experience as a Retail Sales associate, Sales representative or similar role
Basic understanding of sales principles and customer service practices
Proficiency in English
Basic Math skills
Working knowledge of customer and market dynamics and requirements
Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
Schedule: Day shift. Sunday - Tuesday 11:30-6:00pm (Flexible and willing to work with candidate on schedule)
Experience:
Retail Sales: 1 year required
License: driver's license (Required).
Pay frequency: Every week.