The Benefits & Payroll Specialist is responsible for all benefit activities, communication, monitoring, payment, analysis, and inquiry support. This position handles day-to-day tasks, plans wellness initiatives and projects, and ensures compliance of the total benefit program offering and use. As a member of the HR team, will participate in payroll tasks and audits.

All duties as assigned and the following specific activities.

• Responsible for benefit plan workforce implementation, explanation, communication, and follow up.
• Conducts all benefit enrollment and cancellation transactions; provides meetings, disseminates topic specific communication.
• Dedicated contributor and participant in annual open enrollment task and activities.
• Regular responsibility for new hire onboarding meetings, paperwork, documents, e-file, physical file, and timely benefit election and enrollment.
• Participates in payroll processing including data integrity, reporting, and audit tasks.
• Responsible for all benefit invoice processing, reporting, and analysis.
• Develops rapport all benefit plan representatives for best benefit implementation of all programs offered.
• Assists employees with any payroll or benefit related inquiries, including researching and arriving at solutions or appropriate recommendations.
• Responsible for data management in HRIS or other database system of benefit information for all employees.
• Responsible for audit activity and coordination.
• Provides internal support for benefit related inquires.

Key Performance Indicators (KPIs)

On-going outcome that is measurable

• Benefit transactions of all origination are processed timely and accurately.
• Brings added value services and options for benefit offering enhancement.
• Positively impacts cost control actions relating to benefit plan offering.
• Exceptional service level provided to all.

Education:

• Bachelor’s Degree in Human Resources or a related field required
• Topic certification with associated work experience may be considered

 

Experience:

• 5 years of corporate human resources experience with a focus in benefits and payroll transactions- Multi-state, Multi- FEIN
• Demonstrated aptitude to administrate benefit programs across a large workforce in multiple locations with a variety of demographics, throughout employee life-cycle.
• Knowing how to process complex benefit plan offerings with multiple options and diverse features.
• Practiced using benefit management software in an HRIS system, including employee self-service, reports, content auditing, and documentation rules.
• Experience conducting benefit on-boarding sessions, including documents, communicating information, and generation of information resources.
• Participated in payroll transaction processing, documentation, employee assistance, auditing, and reporting.
• General competency of HR topics and able to participate in cross functional activity.
• Has a forward thinking propensity so as to apply benefit plan strategy and development using knowledge of workforce insurance use and preferences.
• Success with resolving employee concerns relating to payroll or benefits.
• Has navigated benefit carrier problem solving situations, recognizing urgency, details, legal, and communication to the employee.
• Can create metrics and tools to track benefit activity, used to analyze plans and drive plan design recommendations.
• Self-motivated and self-directed to achieve expectations set by others.
• Exceptional detail ability with accuracy passion.
• Strong sense of urgency and responsiveness to any inquiry.
• Beyond reproach ethics and confidentiality character.
• Proficient in negotiating and conflict mediation.
• Able to gather meaningful data, analysis and present reasoned outcome.
• Resourceful and cost effective actions.
• Demonstrated ability to meet all deadlines.
• Capable to work under pressure on a regular basis.
• Strong ability to problem solve and judge situations
• Demonstrated team member, fostering partnerships in cross functional activities and projects.
• ADP experience